Investigating an issue with Admin Dashboard. Admin Dashboard maybe affected
Major incident
Admin Dashboard
Chinese dashboard
2022-10-14 02:49 UTC
·
6 hours, 8 minutes
Updates
Resolved
October 14, 2022 · 08:57 UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Monitoring
October 14, 2022 · 05:05 UTC
Merchants now can access store admin but some of the store admin functions like import, export and edit products… may still be pending. We will provide an update when the incident is resolved.
Monitoring
October 14, 2022 · 02:55 UTC
A fix is being implemented and we are monitoring the result. In this period, store admin may not be accessible but all storefront functions will work as expected and will not affect your buyer. We will provide an update when the incident is resolved.
Investigating
October 14, 2022 · 02:50 UTC
We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem.
More updates to follow shortly.
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