Investigating an issue with Admin Dashboard. Admin Dashboard maybe affected
Major incident Admin Dashboard Chinese dashboard2022-10-14 02:49 UTC · 6 hours, 8 minutes
ResolvedOctober 14, 2022 · 08:57 UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
MonitoringOctober 14, 2022 · 03:58 UTC
Merchants now can access store admin but some of the store admin functions like import, export and edit products… may still be pending. We will provide an update when the incident is resolved.
MonitoringOctober 14, 2022 · 02:55 UTC
A fix is being implemented and we are monitoring the result. In this period, store admin may not be accessible but all storefront functions will work as expected and will not affect your buyer. We will provide an update when the incident is resolved.
InvestigatingOctober 14, 2022 · 02:50 UTC
We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem. More updates to follow shortly.