Investigating an issue with Admin Dashboard. Accessing maybe affected
Minor incident
Admin Dashboard
Chinese dashboard
2023-04-04 17:47 UTC
·
3 hours, 35 minutes
Updates
Resolved
April 4, 2023 · 21:23 UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Issue
April 4, 2023 · 18:12 UTC
We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem. The DNS resolver is getting the problem.
More updates to follow shortly.
Monitoring
April 4, 2023 · 18:09 UTC
A fix has been implemented and we are monitoring the result. During this period, merchants cannot log into the store admin dashboard. We will provide an update when the incident is resolved.
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