Investigating an issue with storefront. Storefront maybe affected
Major incident
Storefront
Storefront Home Page
Storefront Collection View
Storefront Product View
Admin Dashboard
2023-10-27 07:50 UTC
· 46 minutes
Updates
Resolved
October 27, 2023 · 08:35 UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Monitoring
October 27, 2023 · 08:25 UTC
After monitoring the result, store pages are now more stable and can be viewed, collections may still need a longer time to update if merchants made any changes. We will provide an update when the incident is resolved.
Investigating
October 27, 2023 · 07:56 UTC
A fix has been implemented and we are monitoring the result. In this period, store collections and product pages may not be accessible. We will provide an update when the incident is resolved.
Issue
October 27, 2023 · 07:50 UTC
We are investigating Storefront issues to understand the full impact and mitigate this problem.
More updates to follow shortly.
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