Investigating an issue with Checkout. Payment Provider on Creator stores maybe affected
Minor incident
Checkout
Payment Provider
2024-02-02 02:47 UTC
· 51 minutes
Updates
Resolved
February 2, 2024 · 03:38 UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Monitoring
February 2, 2024 · 02:49 UTC
A fix has been implemented and we are monitoring the result. In this period, Creator store’s payment method may not be available. ShopBase, PrintBase and PlusBase are not affected. We will provide an update when the incident is resolved.
Issue
February 2, 2024 · 02:47 UTC
We are investigating Payment Provider on checkout issues of Creators store to understand the full impact and mitigate this problem.
More updates to follow shortly.
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