Investigating an issue with login. Admin Dashboard maybe affected
Major incident
Admin Dashboard
Chinese dashboard
Order Admin
Balance
2024-07-17 02:59 UTC
· 32 minutes
Updates
Resolved
July 17, 2024 · 03:31 UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Investigating
July 17, 2024 · 03:06 UTC
A fix has been implemented and we are monitoring the result. In this period, some user may be unable to log in to their store. As a temporary solution, user can use 1.1.1.1 or follow this guide. We will provide an update when the incident is resolved.
Issue
July 17, 2024 · 02:59 UTC
We are investigating login issues to understand the full impact and mitigate this problem.
More updates to follow shortly.
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