Investigating an issue with Checkout. Payment Provider maybe affected

Minor incident Checkout Payment Provider
2025-10-06 02:57 UTC · 23 hours, 14 minutes

Updates

Resolved

The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

October 6, 2025 · 21:50 UTC
Investigating

During this time, buyers checking out via the ShopBase Marketplace payment (SMP) gateway may experience difficulties completing their payments due to an issue on the payment partner’s side.

Other payment gateways remain fully operational. We will provide an update once the incident is fully resolved.

October 6, 2025 · 03:05 UTC
Issue

We are investigating Checkout issues to understand the full impact and mitigate this problem.
More updates to follow shortly.

October 6, 2025 · 02:57 UTC

← Back