ShopBase Status
Investigating an issue with storefront maybe affected
Major incident
Storefront
Storefront Home Page
Storefront Collection View
Storefront Product View
Storefront Order Detail
Storefront Catalog API
Storefront Product Review
Storefront Product Recommendation
Storefront Domain
Checkout
Storefront Checkout Page
Abandoned Checkouts - Email
Payment Provider
Fast Checkout
2026-05-28 19:40 UTC
· 25 minutes
Updates
Resolved
May 28, 2026 · 19:46 UTC
A fix has been implemented and we are monitoring the result. In this period, some functions may repond more slower than usual. We will provide an update when the incident is resolved.
Issue
May 28, 2026 · 19:27 UTC
The system is currently experiencing an issue at the API Gateway, resulting in some requests being unable to be processed or responding slowly and unstably.
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