Storefront maybe inaccessible from some locations

Major incident Storefront Checkout Storefront domain
2021-10-15 14:46 UTC · 4 hours, 3 minutes, 49 seconds

Updates

Resolved

The incident is resolved, we will provide more details soon.

October 15, 2021 · 18:50 UTC
Monitoring

We have applied a fix, everything is back to normal, sites are accessible from ALL locations now.

We’re still monitoring the incident, will provide an update soon.

October 15, 2021 · 18:45 UTC
Investigating

We’ve identified the issue that is related to our IP address resolution, we’re rolling out an update.

The issue will likely be resolved within 1-2 hours.

October 15, 2021 · 17:53 UTC
Investigating

The storefront is currently inaccessible from some locations (not all), we’re implementing a fix.

October 15, 2021 · 14:48 UTC

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