ShopBase System is not responding

Major incident Storefront Storefront Home Page Storefront Collection View Storefront Product View Storefront Order Detail Storefront Catalog API Storefront Product Review Storefront Product Recommendation Storefront Domain Checkout Storefront Checkout Page Admin Dashboard API
2021-12-15 15:38 UTC · 28 minutes



All websites are working fine now, we’re monitoring the issue, updates will be provided soon.

December 15, 2021 · 16:07 UTC

ShopBase System is not responding, storefront websites and admin dashboard may not responsible, our team is working on this issue.

December 15, 2021 · 16:06 UTC

The issue seems to come from an incident from Amazon Web Services us-west region

December 15, 2021 · 16:05 UTC

We have rollout a system update, storefront and admin dashboard is online now

December 15, 2021 · 16:04 UTC

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