ShopBase System is not responding

Major incident Storefront Checkout Admin Dashboard API Storefront domain
2021-12-15 15:38 UTC · 28 minutes, 56 seconds

Updates

Resolved

All websites are working fine now, we’re monitoring the issue, updates will be provided soon.

December 15, 2021 · 16:07 UTC
De-escalate

The issue seems to come from an incident from Amazon Web Services us-west region

December 15, 2021 · 16:05 UTC
Update

We have rollout a system update, storefront and admin dashboard is online now

December 15, 2021 · 16:04 UTC
Monitoring

ShopBase System is not responding, storefront websites and admin dashboard may not responsible, our team is working on this issue.

December 15, 2021 · 15:40 UTC

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