ShopBase Status
ShopBase System is not responding
Major incident
Storefront
Storefront Home Page
Storefront Collection View
Storefront Product View
Storefront Order Detail
Storefront Catalog API
Storefront Product Review
Storefront Product Recommendation
Storefront Domain
Checkout
Storefront Checkout Page
Admin Dashboard
API
2021-12-15 15:38 UTC
· 28 minutes
Updates
Resolved
December 15, 2021 · 16:07 UTC
All websites are working fine now, we’re monitoring the issue, updates will be provided soon.
Monitoring
December 15, 2021 · 16:06 UTC
ShopBase System is not responding, storefront websites and admin dashboard may not responsible, our team is working on this issue.
De-escalate
December 15, 2021 · 16:05 UTC
The issue seems to come from an incident from Amazon Web Services us-west region
Update
December 15, 2021 · 16:04 UTC
We have rollout a system update, storefront and admin dashboard is online now
← Back